Shipping & Returns

Shipment
You will receive your Línia Fina products within a maximum period of 13 working days in the Peninsula and Balearic Islands.
A delivery will be considered to have been made from the moment the carrier reports that it has received the customer's order through the carrier's control system.

Countries where we ship

Spain (ES).

Exchange or return of products
You can return the products you have purchased in our online store within a period of 15 working days, from the date of delivery of the order (according to article 44 of Law 7/1996 of January 15 on the Regulation of Retail Trade, modified by Law 47/2002, of December 19). Although it is not necessary to specify the reasons, you must send an email to info.liniafina @gmail.com communicating the return, ESSENTIAL.
The products must be returned properly protected, in their original packaging, in perfect condition and with all accessories, instructions and documentation.
Packages that do not contain any element that allows the sender to be identified (order number, name, address, etc.) cannot be returned.
If the product received is damaged, the company reserves the right to request compensation.
The expenses and risks linked to the return of the product will be borne by Línia Fina. The buyer must take the package to any Post Office in accordance with the instructions that will have been specified in the email.
Returning the products will result in a refund equal to the purchase price (without shipping costs). The refund will be made to the customer's account within 3 days from the moment the product arrives at our facilities.

Right of withdrawal
The client has the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire 14 calendar days from the day on which the customer purchases the goods.
If you wish to exercise your right of withdrawal, it is necessary that you notify us through our email info.liniafina@gmail.com, or through a letter that you will have to send by mail.
Fina Line
C/ Comerciants i Botiguers, 37
Industrial Estate
07760 – Ciutadella
Menorca – Balearic Islands
Tel.: (+34) 638 84 20 95
Email: info.liniafina@gmail.com
To comply with the withdrawal period, it is sufficient for the communication regarding the exercise of this right to be sent before the corresponding period expires.

Consequences of withdrawal
In case of withdrawal, we will return to the customer all payments received after the purchase, including delivery costs without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of the decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by the client for the initial transaction, unless the client has expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. The transportation costs for returning the products will be borne by the customer.
We may withhold the refund until we have received the goods, or until the customer has provided proof of the return of the goods, depending on which condition is met first.
The client must return or hand over the goods directly to us without any undue delay and, in any case, no later than within 14 calendar days from the date on which he notifies us of his decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired.

Shipping costs
Shipping costs will depend on the country to which the order is sent:
Shipping costs are the responsibility of the buyer and are calculated depending on the country or region.
The shipping price is automatically calculated and indicated throughout the order processing process.